w.illi.am/

"w.illi.am/ developed a methodology that includes the comprehension of your market, your business objectives and the expectations of users regarding your Web assets."

Dominic Gignac,
Vice-president Technology

methodology

w.illi.am/ uses a rigorous and proven methodology that takes into account your clients’ requirements, your business model and the evolution of markets and technology.

w.illi.am/ places users (your clients) at the centre of decisions at every step along the way, from content definition to its organization and usability, design and technology choices.

Step 1: Define

Your Website should be an extension of your business goals and meet the needs of your customers.

Our tools:

  • w.illi.am/sessions
  • Marketing research and user testing
  • Competitive and positioning analysis
  • Web traffic analysis
  • Persona development
  • Strategic roadmaps
  • Strategic plans

Step 2: Structure

Your Website should be intuitive, with easy-to-use interfaces and easy-to-find information.

Our tools:

  • w.illi.am/sessions
  • User testing
  • Card sorting
  • Information architecture
  • Interactive wireframes
  • System architecture
  • Technical analysis

Step 3: Design

Your Website should be a visual reflection of your business strategy and strategic positioning.

Our tools:

  • w.illi.am/sessions
  • Creative briefing
  • Creative brainstorming
  • Moodboards, specific to personas
  • Graphic design document
  • Mock-ups

Step 4: Build

Your Website should be stable and perform effectively to offer your customers an experience that is worthy of your products and services.

Our tools:

  • w.illi.am/sessions
  • Definition of the hosting environment
  • Technical analysis
  • Integration
  • Programming
  • Quality assurance

Step 5: Measure and optimize

To deliver the greatest value, your Website should be reliable and under your complete control.

Our tools:

  • Defining metrics for key performance indicators
  • Implementing Web analysis tools
  • System performance analysis
  • Traffic analysis
  • Optimization of key pages (forms, purchase processes, etc.)
  • Usability assessment
  • Nomenclature assessment
  • User testing
  • Rapid and iterative development and evaluation of prototypes

our experts

Eric/

"I am proud to work for a company that makes sure to deliver quality projects and meet client expectations."

François/

"Communication within the team is very strong, we meet regularly to review issues and identify solutions. "

René/

"For me, w.illi.am/ represents a multidisciplinary tour de force in the Web field."